Following completion of the Team Leader / Supervisor Level 3 Apprenticeship Standard, apprentices may wish to progress to the Operations / Departmental Manager Level 5 Apprenticeship Standard.
Typical roles the qualification can lead to:
Alternatively, you can enrol on the CMI Level 5 Diploma in Leadership & Management.
The Level 3 Team Leader qualification provides foundational management skills for aspiring or junior managers. It focuses on developing practical abilities in team management, communication and daily operational tasks.
This qualification offers a recognised credential that enhances leadership potential and serves as a pathway to further leadership and management qualifications.
5 GCSEs including maths and English at Grade 5 / C or Functional Skills Level 2 in English and maths. Good keyboarding skills are essential, along with a solid knowledge of Microsoft Office.
Applicants must be employed in a relevant role. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships both internally and externally.
Modules may include:
Classroom attendance is fortnightly for your 3-hour lessons, plus additional attendance for portfolio building (approximately 2 hours every 4 weeks).
Online: You will study award-winning video lessons, available on demand and accessible from your phone, tablet or computer – allowing you to choose how, when and where you study. Lessons last around 45 minutes and include animations and motion graphics to bring concepts to life.
Practice questions, downloadable lesson materials and interactive case studies help enhance the learning experience. Learners should expect to spend around 3–4 hours studying independently online each week.
On Campus: You will benefit from fortnightly 3-hour classes with a specialist tutor. Your tutor will review what you’ve learned during your online lessons and provide guidance on progress and assessment. Regular discussions with classmates help reinforce key points and provide the additional support and motivation that comes from being part of a group.
You will also be expected to complete tasks in the workplace to support your skill development and provide evidence for your portfolio.
Assessment is via applied work-based assignments. This approach minimises time away from work and ensures that your study is directly relevant to your organisation’s context.
To complete the apprenticeship, apprentices will be required to build a portfolio containing a range of workplace evidence demonstrating that they have met the knowledge, skills and behaviours detailed in the standard. In addition, they must deliver a presentation to showcase their evidence and discuss their learner journey in more detail.
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