What is a Team Leader / Supervisor?
A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Duties of a Team Leader / Supervisor
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Typical Job Roles for a Team Leader / Supervisor
Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.
Typical Skills & Behaviours of a Team Leader / Supervisor
Leading people, managing people, building relationships, effective communicator, operational management, project management, finance compliance, self-awareness, self-management, effective decision making, takes responsibility, inclusive, agile and demonstrates professionalism.
What Will I Achieve?
- Team Leader / Supervisor Level 3 Apprenticeship Standard
- CMI Diploma in Management & Leadership Level 3
- Functional Skills English Level 2 – (If previously not exempt)
- Functional Skills Maths Level 2 – (If previously not exempt)
- An apprentice will typically take 12-15 months to complete the Team Leader / Supervisor Level 3 Apprenticeship Standard.
Working Hours & Salary
An apprentice will usually work between 30 – 40 hours per week and will earn a minimum of £4.15 per hour. This will vary between different employers and criteria of the apprentice.
Following the completion of the Team Leader / Supervisor Level 3 Apprenticeship standard, the Apprentice may wish to progress to the Operations / Departmental Manager Level 5 Apprenticeship standard.