Following the completion of the Operations / Departmental Manager Level 5 Apprenticeship Standard, the Apprentice may wish to progress to higher management qualifications or specialised qualifications for their industry
The Level 5 Operational Departmental Manager is designed for practising and aspiring middle managers who want to develop core management skills and advance their careers and those aiming for Chartered Manager status. This includes professionals in roles such as operations, departmental, divisional or specialist managers across the private, public and third sectors. The qualification focuses on developing personal management capabilities and the competencies needed to manage teams and projects effectively.
5 GCSEs including maths and English at Grade 5 / C or Functional Skills Level 2 in English and maths. Good keyboarding skills are essential, along with a solid knowledge of Microsoft Office.
Applicants must be employed in a relevant role. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships both internally and externally.
You may be responsible for leading and managing people, building relationships, effective communication, operational and project management, financial compliance, self-awareness, self-management, decision-making, taking responsibility and demonstrating inclusivity, agility and professionalism.
Modules include:
Classroom attendance is fortnightly for your 3-hour lessons, plus additional attendance for portfolio building (approximately 2 hours every 4 weeks).
Online: You will study award-winning video lessons, which are available on demand, and can be viewed from your phone, tablet or computer – meaning you can choose how, when and where you want to study. Lessons last for around 45 minutes and are accompanied by animations and motion graphics to bring concepts to life. Practice questions, downloadable lesson materials and interactive case studies help to enhance the learning experience further and learners should expect to spend around 3-4 hours studying independently online each week.
On Campus: You benefit from fortnightly 3-hour classes with a college tutor. Your tutor will review what you have learnt during your online lessons and will be on hand to provide guidance on progress and assessment. Regular discussion with classmates will help to reinforce key points while also providing the additional support and motivation that comes from being part of a group.
*You will be expected to complete tasks in the workplace to support your skill development and to act as evidence for your portfolio.
Assessment is via applied work-based assignments. This ensures you minimise time away from work and that you undertake work study which is relevant to your own organisation’s context.
To complete the apprenticeship, apprentices will be expected to complete a portfolio which will comprise a range of evidence produced in the work-place to show that the apprentice has met the knowledge, skills and behaviours detailed in the standard. In addiotn, they are required to provide a writtn report with presentation, answering questions, to examine your evidence and the learner journey in more detail.
This course is free to apprentices, as the cost is paid by your employer. Large companies can fund the course using their apprenticeship levy. SMEs can access government funding to subsidise the cost by 95%.
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