What is an Operations / Departmental Manager?
The Operations/Departmental Manager Apprenticeship is designed for mid-level managers who are looking to advance their leadership and management skills in preparation for senior management roles.
Apprentices will study the CMI Level 5 Diploma in Management and Leadership. Staff learn on the job, applying new skills to their existing role.
This flexible apprenticeship is delivered in partnership with Mindful Education, and combines online learning with regular sessions with a college tutor.
Start dates are available throughout the year.
The duration of the apprenticeship is typically 18-24 months.
What will I learn?
The apprenticeship covers a wide range of business management skills and knowledge, including organisational performance, interpersonal skills and personal effectiveness. Apprentices will consolidate their management skills and experience, build knowledge of specialist business areas such as finance and project management and develop the capabilities and personal awareness needed to be a leader.
Units
The Level 5 apprenticeship covers a range of key areas, including:
- Principles of Management and Leadership in an Organisational Context
- Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
- Managing Projects to Achieve Results
- Creating and Delivering Operational Plans
- Using Reflective Practice to Inform Personal and Professional Development
Study Method – Online and On Campus
We have partnered with Mindful Education to deliver this apprenticeship through our Online and On Campus model. Apprentices study online materials during allotted time at work, and also attend regular sessions with a college tutor.
Online
Lessons can be accessed at any time, using a mobile, tablet or desktop – meaning apprentices can fit their study around work commitments, minimising disruption in the workplace. Each lesson lasts around 45 minutes and is accompanied by animations and motion graphics to bring concepts to life. Exercises, interactive case studies and analytical tools help to enhance the learning experience further. Learners will be expected to dedicate 3-4 hours a week working on VLE-related activities.
On Campus
Apprentices benefit from regular classes with an experienced college tutor, either in-person or virtually. A combination of tutor-led work, group exercises and discussion encourages apprentices to apply theory to real-life workplace situations. This modern, flexible approach to apprenticeship training empowers learners, minimises disruption to employers, and delivers tangible results in the workplace.
How will I be assessed?
Assessment for the CMI Level 5 Diploma in Management and Leadership is via practical work-based assignments provided by the college. This ensures you minimise time away from work and that you undertake work study which is relevant to your own organisation’s context.
Apprentices must pass the end-point assessment in order to achieve the apprenticeship certificate. The end-point assessment for the Operations/ Departmental Manager Apprenticeship involves a review of the apprentice’s Portfolio of Evidence which is collated during their work/study time; an externally set knowledge test; presentation of a work-based project and question/ answer session and an interview/ competency based discussion relating to the apprentice’s Portfolio of Evidence.
Entry Requirements
Individual employers will set the selection criteria for their apprentices though most will be expected to hold 5 GCSEs at grade 5 (C) or higher. Prior experience may also be considered. Apprentices should also have achieved qualifications in English and maths at a minimum of level 2 or equivalent. Where this is not the case, apprentices must complete these by the end of the apprenticeship. It is also recommended that the apprentice is supported to become digitally literate where this is important to their role.
Progression
Upon successful completion of the apprenticeship, learners can progress to a range of Level 6 or 7 programmes.
Career opportunities
Apprentices who successfully complete the programme will be awarded a Level 5 Diploma in Management and Leadership. Subject to membership conditions, learners can also register to become a member of the CMI.
Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and Specialist Managers.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Course costs
This course is free to apprentices, as the cost is paid by your employer. Large companies can fund the course using their apprenticeship levy. SMEs can access government funding to subsidise the cost by 95%.
Find out more
For more information about this apprenticeship, get in touch with mail@apt4u.training.
