Managing Conflict in the Workplace

About the course

Course Fee - £150.00

Start date






1 day

Career development

Management training



As long as there are people with independent thought and different ways of seeing things there is likely to be some level of conflict. It is important therefore that we understand what conflict is, what it tells us and how we can identify resourceful and positive ways to deal with it in our daily lives. The impact of unresolved conflict can be both devastating and long lasting and can damage our working relationships with customers, colleagues as well as our social and family interactions

Managing Conflict in the Workplace


One day workshop


This workshop will help you to improve your understanding and knowledge of how best to manage conflict. You will learn about the different types of conflict behaviours, what may cause them and how to handle each situation.


In this session you will learn:


  • What conflict is and how it can arise
  • What to do to avoid conflict and reduce barriers to understanding
  • The different types of conflict behaviour
  • What is your role as a manager in a conflict situation

This workshop will teach you techniques to address the areas of conflict you find most difficult.

Learning Outcomes

Course Enquiries: 01733 685582

A professional approach for professional people.

Exams and Invoices: 01733 269148


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Endeavour House, Saville Rd, Peterborough PE3 7PS

01733 269 148

Our Address

About us

Anglia Professional Training started life under the name of Anglia Accountancy Training in 1996 and provided accountancy.


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